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I recently ordered a pair of shoes,they came,they were to big,I than returned them and had to pay $11.00 to ship back,you then sent me a new pair,I never received and let you know and you had it investigated wit fed ex,they did indeed deliver here,obviously someone stole them,my fault I guess,when I called Footsmart to report I did not get my shoes they told me they would investigate and get back to me on Wednesday and they did not,I had to call them and hey said the shoes were delivered,from there they told me I had to file a police report,which I did,I will send the police report when I get it.I have been a customer for many years but I cannot tell you how disappointed I am in the way you handled this,just not fair,you should have replaced my shoes and kept a good customer,instead I don't have a good thing to say about your company now,I am not able to get out anymore and I will have to go to the police station to get this report and you people just don't care,that's why this world is the way it is,even companies don't care anymore.Not happy with you anymore bonnieoliver@cox.net

Review about: Fedex Delivery Service.

Reason of review: Order processing issue.

I didn't like: Your way of handling a lost package.

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